You can find and remove a corrupted or problematic template set by following the paths below: In this case, Live's template set may for example contain a problematic device or the preferences may have been corrupted. Note that the next time you open Live, it will open your default set again. If Live opens successfully, this may point to an issue concerning your current template set. If you believe that the crash might be caused by your template configuration, press and hold the key to temporarily open the default set. If the crashes persist, contact the plug-in manufacturer.Delete any plug-ins that you don't use on a regular basis.Update all third-party plug-ins to the latest versions.Press and hold the key, then launch Live - this will temporarily disable Live's initial plug-in scanning. If Live launches successfully while plug-ins are disabled then this would indicate a problematic plug-in is contained in your plug-ins folder.

Step 3 - Live crashes on Launch Problematic Plug-insĬertain plug-ins may cause Live to crash at launch.

A hang is when Live freezes indefinitely and the only way to resolve it is to force quit.

A crash is when Live unexpectedly and suddenly shuts down.

To clarify the difference between a crash and a hang:

Is Live crashing outright or just hanging?.

Did the crashes start after applying changes to the system like installing new software or hardware?.

Does it occur when performing a certain task within Live?.

Does it occur when using a particular device, plug-in or controller?.

Does the crash occur while launching Live?.

Step 2 - Identify when the crash is occurring

Important: Also make sure that the following are completely up to date: You can also manually download the latest version in your Ableton User Account. In order to turn on automatic updates open Preferences → Licenses Maintenance and verify that 'Get Automatic Updates' is active. Compare Live's version number to the latest version available in your User Account: Step 4 - Live crashes during use or export.Step 2 - Identify when the crash is occurring.Here are some steps to take in order to try diagnose and prevent a Live crash:

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